Privacy Policy

4MORE Inc. (“4MORE”, “we”, “us”, or “our”) operates the Bin4more platform (bin.4more.ca) along with Pay4more, Bid4more, and Fix4more. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.

1. Information We Collect

We collect personal information that you provide directly to us, as well as information collected automatically when you use our services. This includes:

• Account Information: Name, email address, phone number, and shipping address when you create an account or place an order.
• Order Information: Items purchased, order history, payment method details (processed securely through our payment provider), and pickup or shipping preferences.
• Communications: Information you provide when you contact us, submit a form, or respond to surveys, including your name, email, and message content.
• Usage Data: IP address, browser type, device information, pages visited, time spent on pages, referral sources, and other analytics data collected through cookies and similar technologies.
• Location Data: General geographic location based on your IP address, used to provide localized pricing and shipping information.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including pickup coordination and shipping.
• Create and manage your account on our platforms.
• Send order confirmations, shipping updates, and pickup notifications.
• Respond to your inquiries, comments, and support requests.
• Send promotional emails and newsletters (with your consent), including information about new restocks, price drops, and special offers.
• Improve our website, products, and services through usage analytics.
• Detect and prevent fraud, unauthorized access, and other illegal activities.
• Comply with legal obligations and enforce our terms of service.

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party companies that help us operate our business, including payment processors (Stripe), shipping carriers, email service providers, and analytics platforms. These providers only receive the information necessary to perform their services.
• 4MORE Ecosystem: Your account information may be shared across 4MORE platforms (Pay4more, Bid4more, Fix4more, Bin4more) to provide a unified experience. You can manage these preferences in your account settings.
• Legal Requirements: We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit (TLS/SSL), secure payment processing through PCI-compliant providers, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Under PIPEDA and applicable Canadian privacy legislation, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete personal information.
• Withdrawal of Consent: Withdraw your consent for us to collect, use, or disclose your personal information, subject to legal or contractual restrictions.
• Deletion: Request deletion of your personal information, subject to our legal obligations to retain certain records.
• Complaint: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us at privacy@4more.ca or by mail at the address listed below.

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. The types of cookies we use include:

• Essential Cookies: Required for the website to function properly, including session management, shopping cart functionality, and secure checkout.
• Analytics Cookies: Help us understand how visitors interact with our website, which pages are most popular, and how users navigate the site.
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Order records are retained for a minimum of seven years for tax and legal compliance purposes. You may request deletion of your account at any time, and we will remove your personal information within 30 days, subject to our legal retention obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes by posting a notice on our website or sending an email to the address associated with your account. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

9. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer: